An Attitude toward the Collaborative Information Behavior: A Systematic Review

Abstract

Objective Collaborative information behavior researches explain different types of functions and activities that people utilize in teamwork information-oriented environments by interacting with each other. The aim of this paper is to analyze the methodological structure and identify the main variables in existing CIB, CIS, and CIR studies. Methodology All papers extracted from international databases including Scopus and Web of Science from 1997 to 2019 were reviewed in terms of quality and appropriateness. Then the full text of 91 selected articles was assessed. Based on a prepared checklist, information was extracted in a variety of fields such as first author, year, main subject, type of study, analysis tools, variables studied, and number and type of participants. Finding The evaluation of the articles’ methodology showed that the most methodological structure was qualitative in 39 papers. Also, an investigation of the measurement tools showed that data were collected in 28 articles by questionnaire, 13 articles by interview, and questionnaire. Seventy-four percent of the selected studies have been done by mixed methods in the last five years. Conclusion This systematic review investigated the published papers in the field of CIB, CIS & CIR to evaluating of the research content structures and components. Team awareness, interaction, information sharing, collaboration, division of labor, communication, problem-solving, and cognitive dimension have been identified as the main elements of CIB.