Abstract

Effective stress management involves addressing and mitigating occupational stress among employees. Designing a successful stress management program requires identifying key factors that influence employees’ ability to manage workplace stress. This also involves selecting intervention models that can effectively target these factors. The management framework conceptualizes occupational stress as an outcome of how stressors are perceived and how employees evaluate their coping resources. Organizational strategies to control occupational stress tend to take a more proactive approach. This study examines occupational stress management at both organizational and individual levels, aiming to enhance our understanding of effective workplace coping strategies for occupational stress. The study results indicate that IT employees, at both individual and organizational levels, expect organizations to implement stress management strategies, including counseling, training and development programs, proper recognition, career advancement opportunities, effective performance management systems, open communication, and ample support from management.

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