Abstract
The study empirically examined the effectiveness of the implementation of strategic plan in Tanzanian public sector specifically in Ilala Municipality. The study employed case study design and mixed research approaches of qualitative and quantitative. Data was collected using interview, questionnaire and documentary review and was analyzed using qualitative and quantitative analysis. The findings revealed that there is poor involvement of staff in the formulation of strategic plan, inadequate financial ability, inadequate number of staff, lack of expertise in some fields, lack of autonomy in revenue collection and recruitment of staff, inconducive working environment, and budgetary deficit in the implementation of the strategic plan. To enhance effective implementation of strategic plan the study recommends involving more staff in the planning process especially at the stage of identifying strength, weaknesses, opportunities and challenges of the municipality. With respect to lack of autonomy in revenue collection and recruitment of staff it is recommended that the Ilala municipality should be given more autonomy rather than being interfered by the central government. The intergovernmental transfers of funds to Ilala municipality should be made on time without delay for effective implementation of strategic plan. The study argues that unless the obstacles to the implementation of strategic plan are addressed, its implementation will remain ineffective.
Highlights
Performance management system is the method used to measure the performance of employees by aligning organizations’ mission, and objectives with existing resources such as human resource, funds, working facilities, raw materials etc
Commitment to the implementation of strategic plan will grow if only staff work together and decide together on the plans to be implemented in the municipality
Fiscal autonomy is limited and controlled by the central government and budgetary deficit is a common feature in the municipality and this has affected the implementation of the strategic plan
Summary
Performance management system is the method used to measure the performance of employees by aligning organizations’ mission, and objectives with existing resources such as human resource, funds, working facilities, raw materials etc. The purpose of the Performance Management System (PMS) in Tanzania is to improve the efficiency and effectiveness in public service delivery. In Tanzania a Result Based Management (RBM) was introduced using Performance Improvement Model (PIM). This is an integrated approach to performance management with interlinked four stage processes and nine elements. For the purpose of enabling institutionalization of a performance management system The Tanzanian Public Service introduced tools for performance management including strategic and operational planning, client service charters, service delivery surveys, self-assessment programs, performance budgets, the introduction of Open Performance Review and Appraisal System (OPRAS) and comprehensive Monitoring and Evaluation (M&E) system. For the purpose of this paper only one tool which is strategic planning was studied
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