Abstract

The current relevance and importance of well-being within teams stem from its positive impact on performance, employee satisfaction, mental health, and personal development. In today’s work environment, paying attention to and investing in the well-being of team members is crucial for achieving desired results and building a healthy and thriving organizational culture. This article presents the results of an experimental study conducted on 76 employees (46 women, 30 men) within a customer support organization, aged between 28 and 41. Among them, 68.4% (52) fall in the 28-35 age group, and 31.6% (24) are over 36 years old. The aim of this research was to identify employee well-being based on age and gender, and to analyze the role of team communication in influencing well-being.

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