Abstract
The article considers the problems of the Russian telecommunications market, substantiates the need for standardization of the eTOM model for OSS/BSS systems. There is a necessity to regulate the eTOM model (Enhanced Telecom Operations Map) by domestic regulatory documents in the domestic market. It will allow creating holistic and high-quality operations of end-to-end processes, providing a basis for understanding and managing IT application portfolios in terms of requirements for business processes. The authors conclude that the regulation of the eTOM model could solve the problems of the OSS/BSS solutions of the Russian market.
Highlights
IntroductionThe main segments of market are telephone services, mobile communications, data transmission over the Internet, satellite television
Nowadays, the telecommunications market is actively and dynamically developing area
The eTOM model allows to sequentially decompose processes, which makes it possible to make a complete analysis of the decomposition process
Summary
The main segments of market are telephone services, mobile communications, data transmission over the Internet, satellite television. All these services are in demand and relevant for everyone. Due to the continuous development of the industry, telecommunications networks are rapidly expanding, thereby significantly increasing the number of new services and facilities. In this regard, for the automation of telecommunications companies, a new class of solutions began to appear - the OSS / BSS system. A telecommunications company cannot exist without the processes that OSS / BSS provides; this is the core of its business [1]
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