Abstract
This is a descriptive qualitative case study aimed at understanding the perception of nurses regarding their work in the mobile emergency care service of Belo Horizonte. Study subjects were 12 nurses and data were collected through interviews and subjected to content analysis. Results showed positive aspects of the work: service resolvability and dynamism, visibility in the care network, opportunity to deliver care and satisfaction with the work. The negative aspects involved poor knowledge of the population regarding the organization and operation of the mobile emergency care service, exposure to environmental and physical risk factors, violence in suburbs, and difficulties receiving patients in the fixed health units. It is possible to observe that the positive aspects are related to the work content and its purpose, whereas the negative ones are related to work conditions.
Highlights
Health care networks have been considered an alternative to the inevitable and necessary rupture the health care system paradigm in our country
The first element is the reason that networks exist, the second is a logical system that organizes its operation, and the third element is comprised of five components: primary health care, secondary and tertiary services, support systems, logistic systems and the management system.[1]
Interviews were recorded as authorized by the participants, with the application of a semistructured script including questions regarding the nursing work in SAMU, considering positive and negative aspects and the relationships with patients and professionals from other services of the health care network
Summary
Health care networks have been considered an alternative to the inevitable and necessary rupture the health care system paradigm in our country. Interviews were recorded as authorized by the participants, with the application of a semistructured script including questions regarding the nursing work in SAMU, considering positive and negative aspects and the relationships with patients and professionals from other services of the health care network.
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