Abstract

The article is a reply to a paper by Peter Lorenzi concerning the satisfaction-causes-performance hypothesis. The author argues that Lorenzi's critique was inaccurate, that Lorenzi puts him in an anti-operant position, and that social exchange propositions are in agreement with operant concepts. Gift-giving or rewarding behavior in organizations is a variable and has consequences. The author comments on his use of a social-exchange framework to offer a plausible explanation for the phenomenology and logic in the satisfaction-causes-performance hypothesis.

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