Abstract

Central to project management is risk management — and the need to develop better and more specific tools to manage risk. This is driven by the desire to reduce uncertainty and risk on projects. Quantitative tools such as Monte Carlo simulation are sometimes used to analyse risk, but it is not clear how widespread, accepted, or useful such tools are for practising project personnel. This research was undertaken to gain feedback from practising project and risk management personnel about the use of risk management tools. Special attention was given to the levels of use of quantitative risk management tools and the benefits gained from their use. A conceptual framework was created linking the factors that affect tool use to the actual tool use levels, and ultimately to project performance. Research questions reported on in this paper addressed levels of tool use, factors that affect tool usage, and the benefit aspect of tool use on project performance. Data were gathered via an on-line questionnaire that was statistically analysed, and a number of hypotheses were tested. The results of this study show that the levels of use of both qualitative and quantitative risk management tools are low compared with general project management tools. Correlations were found between a number of factors that affect tool use.

Highlights

  • The application of project management has grown in popularity over the last few decades into a management practice that is applied across many industries [1]

  • This research contributed to the field of project risk management by investigating aspects related to tool use, the factors affecting tool use, and the effect that tool use has on project performance

  • The use of quantitative risk analysis tools was investigated in a broader project management environment

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Summary

Introduction

The application of project management has grown in popularity over the last few decades into a management practice that is applied across many industries [1]. This has driven the need to develop better project management standards, techniques, and practices. One example of such a standard that is widely known is the Guide to the Project Management Body of Knowledge (PMBOK® Guide) [2], which serves as a standard for implementing project management. Due to the nature of their roles and responsibilities, have to take a practical approach to the use of tools and techniques

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