Socio-economic Benefits from Applying Innovative Technologies in the Tourism and Hospitality Industry in Asia

Abstract

Technology has reshaped the nature of competition in the tourism industry. Hence, the whole system of technology management rapidly dispersed throughout the tourism industry and no player can escape its impact. Although the widespread adoption of technology has deeply influenced the tourism and technology industry, still we lack a clear understanding of the process by which partners in the technology and tourism industry can co-create, and share technology-enabled value. On the other hand, technology adoption has provided both challenges and opportunities for the tourism industry. This book chapter seeks to provide a framework for the utilization of innovative management methods in tourism by adopting a strategic perspective and socio-economic benefits from applying innovative technologies in the tourism industry.