Abstract

The concept of internally displaced persons (IDPs) in today’s conditions is highlighted in the article. The article reveals the features of providing assistance to such persons both during active hostilities and in safe places. Thus, it considers the concept of first aid, which is a necessary step to overcome post-traumatic stress disorders and other disorders, as well as part of the rehabilitation process.
 The concepts of «social rehabilitation» and «social adaptation» are outlined, namely internally displaced persons. It was determined that social rehabilitation and social adaptation are interdependent and complementary processes that have certain common goals and methods and technologies to achieve these goals.
 Recommendations for the provision of social services for IDPs that will promote social rehabilitation and social adaptation are described. The stages of the adaptation process underlying J. Gullahorn's theory of assessing the adaptation strategies of IDPs are described.
 The means of museum activity which can be used during the process of social rehabilitation and social adaptation of IDPs are presented. Among them the author(s) elucidate the project «Cultural-recreational-tourist Cherkasy region: inclusive-social 3D-map» with the support of the Ukrainian Cultural Foundation, which is designed for both offline and online use. The world museums, whose exhibits are available online are also presented.
 The fact is taken into account that in order to cope with this challenge an interdisciplinary team is needed, able to create a set of measures that will contribute to the psychophysiological state of the individual. That is why this article will be useful for medical professionals, psychotherapists, psychologists, rehabilitation specialists and social workers.

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