Abstract

This paper seeks to argue against the use of social media as an information resource and, in particular, that social media should not presently be considered a credible source of information for information professionals and the general public. Based on an exploration of the current literature, the authors discuss negative aspects of using social media for information purposes, namely, in terms of the dubious credibility of social media content, the commonality of echo chambers, and the effect of emotional content on users. There are several benefits of social media within our society, but ultimately social media should be approached with caution when it is used as a source of information for news, health-related information, or scholarly topics. Although this paper critiques social media primarily in terms of its implications for the library and information science field, it also views these various issues associated with social media more broadly in terms of their implications for the general public in shaping contemporary American culture, society, and politics.

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