Abstract
Goal: This scientific research article focuses on understanding the new manufacturing paradigm of Industry 4.0 called social manufacturing. The study aims to consolidate the concept of social manufacturing by characterizing and evaluating its theoretical potential, identifying its main practical trends, and correlating its state-of-the-art with its state-of-the-practice. Design/Methodology/Approach: The first step was the consolidation of the concept of social manufacturing through bibliographic analysis. Then, real-world cases were identified and classified under the optics of social manufacturing to define the current practice. Lastly, confronting the concept of social manufacturing with existing methods depicted a clear panorama, including academic and practical opportunities. Results: The results show a trend towards social manufacturing. New challenges, including the COVID-19 pandemic, are pushing forward social collaboration initiatives related to manufacturing. The most advanced conceptualized stage occurs theoretically, as mass individualization is still not a reality. New scenarios of limited resources and challenging environments such as the COVID-19 pandemic will impose the broader dissemination and application of mass customization concepts, practices, and tools. Practical implications: New scenarios of limited resources and challenging environments such as the COVID-19 pandemic impose the broader dissemination and application of mass customization concepts, practices, and tools. Limitation of the investigation: This research only considered articles published in English. Practices were analyzed using third-party content available. Originality/Value: The term social manufacturing in the literature has yet to be consolidated. In addition, no comparison between theory and practice was available.
Highlights
Since the first industrial revolution, consumers have taken on an indirect role in designing and producing material goods
With the emergence of this new manufacturing paradigm, this study addresses the following question: How advanced is the adoption of social manufacturing in recent contemporary manufacturing? The main objective is to confront the idea of social manufacturing from a theoretical and practical point of view, identifying academic and practicable opportunities to explore
FOR FUTURE WORK Social manufacturing is in the early stages of development, mainly due to the significant definitions and the lack of practical examples
Summary
Since the first industrial revolution, consumers have taken on an indirect role in designing and producing material goods. With novel digital technologies and communication, consumers have gradually increased their participation in co-creation activities. Involvement in the innovation process has passed beyond being restricted to professionals (Rayna and Striukova, 2016). The customer becomes a prosumer (pro = producer and sumer = consumer), having a double role of consumer and producer. Prosumers have focused on distributive forms of problem solving for the systematic.
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