Abstract
In recent times, e-Governance is being widely encouraged both by the provincial as well as the federal Government of India for bringing Simple, Moral, Accountable, Responsive and Transparent (SMART) governance. As a consequence several e-governance projects have been undertaken encompassing a wide range of governmental functions. While an attempt is being made to provide transparent, scalable, manageable and easily accessible services, this has led to some of the major concerns, like integration of such projects, interoperability among the services, and reusability of services. The Service Oriented Architecture (SOA) which has proven successful in building large, distributed heterogeneous systems has the potential to provide architectural support to develop e-governance solutions by integrating independent services developed and controlled by respective owners with their varied goals and parameters. In this paper we share our experience of using SOA in typical Government to Citizen (G2C) services provided through different e-Governance projects, like the Municipality Computerization project and the Common Service Centre (CSC) project. In the sequel we highlight the benefits and pitfalls in adopting SOA as an enabling technological framework for such e-Governance projects in India.
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