Abstract

Abstract The article aims to understand the care network and the challenges that children with congenital Zika virus syndrome (CZS) and their caregivers face to ensure comprehensive care. This is a qualitative study, part of research carried out at the Hospital das Clínicas of the Federal University of Pernambuco, which followed 151 children suspected of having CZS. Two focus groups were carried out, one with health workers and the other with caregivers. Children with CZS travel long distances, attending various network services. Difficulty in conducting and recognizing the role of the PHC reference team was observed, resulting in fractional care, with obstacles to communication between services and lack of attention to caregivers. A fragile network was perceived, with fragmented meetings and a reduced look. It is fundamental that the efforts prioritize the strengthening of the bond between the nodes of the care and support network. The essential and derivative attributes of PHC are crucial for the network of services and the provision of care for children with CZS and their families.

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