Abstract
The geriatric coaching program Casaplus of Medical Contact AG offers health coaching for multimorbid geriatric patients since 2007. Since then, around 30,000 patients have benefited from individual coaching. The critical success factors for geriatric coaching are the risk-based identification of candidates with high and impactable escalation risk as well as the recruitment and coaching of participants by specifically trained specialists. Together with VIACTIV and DCC Risk Analytics, the smartCasaplus program has been improved to include AI-based models in the prediction of influenceable risks for identi-fication and risk-adjusted propensity scores matching during evaluation. Actual results of the VIACTIV program evaluation show a significant return on investment of 1.7 dur-ing the first 4 program years
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