Smart City Achievement through Implementation of Digital Health Services in Handling COVID-19 Indonesia

Abstract

The digital transformation of health services is one of the impacts of the COVID-19 pandemic. Various overseas studies have shown a positive response to digital health services, especially in handling the COVID-19 pandemic. This study aims to compare the implementation of digital health services between regions in Indonesia and analyze strategies in the health sector that are appropriate in the era of digital transformation in handling COVID-19 in Indonesia. The focus of this research is on the implementation of digital transformation of health services as one of the derivatives of the Smart City implementation, especially the dimension of Smart Living. The research was conducted using qualitative methods with systematic literature reviews and SWOT analysis techniques. The typology map of the implementation of digital health services in Indonesia shows that digital health services dominate in the Western and Central parts of Indonesia, which varies widely from the Central and Eastern parts of Indonesia, which tend to have limited forms of digital transformation. Various factors certainly influence the difference in implementing digital health services in each region. Therefore, multiple strategies are needed, such as infrastructure improvement, stakeholder collaboration, and increasing the factors that influence the implementation of digital health services.