Abstract
Enterprise architecture methods provide a structured system to understand enterprise activities. However, existing enterprise modelling methodologies take static views of the enterprise and do not naturally lead to a path of improvement during enterprise model transformation. This paper discusses the need for a methodology to facilitate changes for improvement in an enterprise. The six sigma methodology is proposed as the tool to facilitate progressive and continual Enterprise Model Transformation to allow businesses to adapt to meet increased customer expectation and global competition. An alignment of six sigma with phases of GERAM life cycle is described with inclusion of Critical-To-Satisfaction (CTS) requirements. The synergies of combining the two methodologies are presented in an effort to provide a more culturally embedded framework for Enterprise Model Transformation that builds on the success of six sigma.
Highlights
The volatility of current business environment requires companies to adapt to new processes and systems to satisfy customer requirements as well as remaining competitive (Rho et al, 2001)
This paper examines the traditional approach of enterprise transformation by enterprise modelling design and explores how six sigma methodology can be used to facilitate a systematic enterprise modelling process providing a culturally embedded framework for enterprise transformation
This paper has illustrated the importance of a new progressive enterprise transformation process supported by established enterprise modelling and six sigma methodologies
Summary
The volatility of current business environment requires companies to adapt to new processes and systems to satisfy customer requirements as well as remaining competitive (Rho et al, 2001). Kwon et al (2007) reported that those enterprises going through significant organisational change and downsizing of IT function was not reducing the workforce in the IT department It eliminated communication and information-processing conduits necessary for effective communication and coordination. The uncertainty in business environment presents many research opportunities implementing engineering changes in enterprises. Oberg et al (2007) presented the concept of “network pictures” as the modelling framework to illustrate and analyse changes in managerial sensemaking and networking activities following a enterprise change They concluded that following a major enterprise transformation managers may need to adapt their previous network structure in a radical way. Static, authoritative environment (Molina & Medina, 2003; Mo et al, 2006) These enterprise engineering researches shared a common starting point, viz, stepwise, multi-dimensional enterprise modelling and design methodologies have been applied. We propose a unified methodology incorporating 6 sigma in enterprise transformation and illustrate our proposed methodology by a case study
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