Abstract
The effectiveness of a company in achieving its objectives relies not only on technology, financial resources, and infrastructure but also on its human resources. This requires companies to operate in a more efficient, effective, and productive manner. In highly competitive environments, companies can ensure their survival by focusing on human resources management. This study aims to examine the impact of Distributive Justice (DJ) and Perceived Organizational Support (POS) on Organizational Citizenship Behavior (OCB), both directly and indirectly through Organizational Learning (OL), within digital printing supplier companies. A total of 117 employees participated in this study, which employed a quantitative approach using questionnaires. The Structural Equation Model (SEM) and Smart-PLS were used for data analysis. The findings indicate that DJ and POS both positively influence OCB and OL. However, OL does not mediate the relationship between DJ or POS and OCB. A notable observation is that OL has not yet become essential for employees to enhance organizational performance or play a significant role in creating opportunities and adapting to the business environment.
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