Shaping the Safety Culture of High Reliability Organizations through Digital Transformation

Marek Jabłoński,Adam Jabłoński

doi:10.3390/en14164721

Marek Jabłoński, Adam Jabłoński

Open Access

https://doi.org/10.3390/en14164721

Copy DOI

Journal: Energies	Publication Date: Aug 4, 2021
Citations: 8	License type: CC BY 4.0

Affiliation: WSB Merito University in Poznan

Abstract

The aim of the article is to present key mechanisms for shaping the safety culture of high reliability organizations through digital transformation, which is now a key challenge for the entire global economy. It is particularly important in processes conducted by so-called high reliability organizations. From this cognitive perspective, it is important to define the place and role of digital transformation in shaping the safety culture of high reliability organizations. The comparison of the issues of the safety culture and digital transformation of high reliability organizations seems to be an important cognitive aspect resulting from technological progress in the area of the digital economy. The socio-technological system in which high reliability organizations exist is organized in such a way that all technical, operational and organizational aspects, including the participation of many entities involved in the operation of this complex system, are coherent. This coherence can be influenced by the digital transformation solutions that are implemented and used. The article used the analytic hierarchy process (AHP) and Vester methods, which were used for research by railway undertakings operating on the Polish railway market, to solve the scientific problem. A ranking of specific issues responsible for building safety culture and the identification of factors that are important for the effectiveness of the process of shaping the expected safety culture was created.

Highlights

Digital transformation is a key challenge for many sectors of the economy and affects many aspects of the functioning of an organization
Safety culture within the framework of complex system theories is fundamental to ensure the sustainable development of organizations where many activities should be integrally coherent and shared by key personnel underpinning the smooth operation of the organization
The research problem presented in this article is an assessment of the processes for shaping the safety culture of high reliability organizations through digital transformation, which seems to be a determinant of changes in a significant number of areas of business activity

Summary

Introduction

Digital transformation is a key challenge for many sectors of the economy and affects many aspects of the functioning of an organization. The processes of digital transformation are important in the context of shaping organizational culture where changes in behavior determine other ways of building interpersonal relationships, especially in socio-technological systems. The socio-technological systems of high reliability organizations appear important for observing the impact of digital transformation on the development of the safety culture. These organizations are cognitively interesting research subjects, especially because of the importance of these organizations to their economies at regional, national and international levels. The research problem presented in this article is an assessment of the processes for shaping the safety culture of high reliability organizations through digital transformation, which seems to be a determinant of changes in a significant number of areas of business activity. The aim of the article is to present the results of research into mechanisms for shaping the safety culture of high reliability organizations through digital transformation

Objectives

Methods

Results