Abstract

The paper dwells on the problem of identifying the most crucial factors affecting the quality of foreign language learning from the students’ perspective. Quality foreign language education is a disputable issue in 21 century due to the increased global workforce competition. Human capital has a great impact on education as an important factor in shaping a new quality of country’s economy and well-being of society. Foreign language skill is an integral component of highly qualified professionals as the global economic processes make them participate in cross-border business communication. In these conditions the aim of higher education establishments is to provide quality of language learning and teaching that allows future specialists not to distort the meaning in written and oral communication within their professional framework. The two-phase survey conducted among 67 students of the Institute of Management, Economics and Finance of the Kazan Federal University provided with quantitative data. The respondents ranked differently the factors determining the quality of language learning and teaching responses after two years of completing their foreign language education and were generally satisfied with the quality of service rendered. The obtained results give optimistic forecasts regarding the improvement of foreign language education and help reconsider the way of teaching a foreign language basing on the chosen factors.

Highlights

  • Intellectual potential is proclaimed to be the main source of welfare in the 21st century

  • The influential role of human capital has a great impact on education as an important factor in shaping a new quality of country's economy and well-being of society in general

  • The survey was conducted during the period from 2015 to 2017 at the Department of Foreign Languages in Economics, Business and Finance of the Institute of Management, Economics and Finance of the KFU. 67 first and second-year students of the same focus group of different cognitive abilities, score results, language proficiency and both genders were involved as the participants in this research

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Summary

Introduction

Intellectual potential is proclaimed to be the main source of welfare in the 21st century. The potential of human capital could be determined by the extent to which fundamental science is developed, by the overall level of education people of the particular country have, as well as by the accessibility of education to the broad layers of population. Education is a source of formation of qualified human resources and a key driver in country's competitiveness, its economic growth, its future stability and prosperity [1, 2]. In this regard, the system of higher education is to be modernized, first of all, improving the quality of services rendered. In the context of our research we discuss the factors that affect the quality of foreign language education in particular. The analysis of students' answers would allow reconsider the way of teaching a foreign language basing on the chosen factors

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