Abstract
Vocational education institutes provide skill-based courses that prepare students for the career in wide range of occupational fields, services and livelihood. The job market and community expect quality training and competent students from these institutes meet the demand of skilled labor. Adaption of total quality management principles that focused on continuous improvement will support the quality assurance at all levels, and the implementation depends upon various success factors. This paper focused on identifying the success factors relevant to vocational education, and these factors are ranked according to their importance. Analytic hierarchy process is applied for the ranking of ten identified success factors, and consistency check confirmed the evaluation results. The results demonstrated that senior management commitment is the most important success factor and adaptability to disruptions due to pandemics is also identified as another major success factor for the total quality management implementation.
Published Version
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