Abstract
A strategic goal of road quality management is to create favourable infrastructure conditions for the economic and social development of the country, raising the living standard and promoting activities for improving the use of natural and industrial resources and national stability. In this study the quality management was analysed as a three‐level system: at level I (strategic) the management of the road sector as a whole is discussed out; at level II (tactical) the solutions for distributing the road quality management and the planned resources between the contracting organisations are realised; at level III (operative) the quality is operatively managed in the course of production process. The main attention in the article is paid to the selection of criteria for process monitoring at an operative level of road quality management. The article shows that the essential criteria of road quality management monitoring are: technical (engineering), financial and social.
Highlights
Ñòðàòåãè÷åñêàÿ öåëü óïðàâëåíèÿ êà÷åñòâîì àâòîìîáèëüíûõ äîðîã çàêëþ÷àåòñÿ â ñîçäàíèè áëàãîïðèÿòíûõ èíôðàñòðóêòóðíûõ óñëîâèé äëÿ ýêîíîìè÷åñêîãî è ñîöèàëüíîãî ðàçâèòèÿ ãîñóäàðñòâà, ïîâûøåíèÿ óðîâíÿ æèçíè è äåëîâîé àêòèâíîñòè íàñåëåíèÿ, ýôôåêòèâíîñòè èñïîëüçîâàíèÿ ïðîèçâîäñòâåííûõ è ïðèðîäíûõ ðåñóðñîâ ñòðàíû è óêðåïëåíèÿ íàöèîíàëüíîé ñòàáèëüíîñòè
In this study the quality management was analysed as a three-level system: at level I the management of the road sector as a whole is discussed out; at level II the solutions for distributing the road quality management and the planned resources between the contracting organisations are realised; at level III the quality is operatively managed in the course of production process
The main attention in the article is paid to the selection of criteria for process monitoring at an operative level of road quality management
Summary
Ñòðàòåãè÷åñêàÿ öåëü óïðàâëåíèÿ êà÷åñòâîì àâòîìîáèëüíûõ äîðîã çàêëþ÷àåòñÿ â ñîçäàíèè áëàãîïðèÿòíûõ èíôðàñòðóêòóðíûõ óñëîâèé äëÿ ýêîíîìè÷åñêîãî è ñîöèàëüíîãî ðàçâèòèÿ ãîñóäàðñòâà, ïîâûøåíèÿ óðîâíÿ æèçíè è äåëîâîé àêòèâíîñòè íàñåëåíèÿ, ýôôåêòèâíîñòè èñïîëüçîâàíèÿ ïðîèçâîäñòâåííûõ è ïðèðîäíûõ ðåñóðñîâ ñòðàíû è óêðåïëåíèÿ íàöèîíàëüíîé ñòàáèëüíîñòè. ÂÛÁÎÐ ÊÐÈÒÅÐÈÅ ÌÎÍÈÒÎÐÈÍÃÀ ÏÐÎÖÅÑÑΠÍÀ ÎÏÅÐÀÒÈÂÍÎÌ ÓÐÎÂÍÅ ÓÏÐÀÂËÅÍÈß ÊÀ×ÅÑÒÂÎÌ ÀÂÒÎÌÎÁÈËÜÍÛÕ ÄÎÐÎà Îñíîâíîå âíèìàíèå óäåëÿåòñÿ âûáîðó êðèòåðèåâ ìîíèòîðèíãà íà îïåðàòèâíîì óðîâíå óïðàâëåíèÿ êà÷åñòâîì àâòîìîáèëüíûõ äîðîã. Ïîêàçàíî, ÷òî äëÿ îïåðàòèâíîãî óðîâíÿ óïðàâëåíèÿ ïðèîðèòåòíûìè ÿâëÿþòñÿ òåõíè÷åñêèå (èíæåíåðíûå), ôèíàíñîâûå è ñîöèàëüíûå êðèòåðèè ìîíèòîðèíãà óïðàâëåíèÿ êà÷åñòâîì àâòîìîáèëüíûõ äîðîã.
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