Abstract
This section introduces quality management as it applies to the management, practice, and delivery of forensic science. Its purpose is to ensure that all readers have a common understanding of the following: what forensic science is; what a forensic scientist does; the fundamental concepts and terms of quality management and metrology; and, in addition, to recognize the existence and potential effects of cognitive bias. Key terms such as “quality,” “standard,” and “science” are defined and explained, and the requirement for competence and validity are discussed.
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