Abstract
The more we come to rely on search engines, the more we find their shortcomings. With public searchers like Google lurching toward more commercial business models, should organisations consider building their own search engines? Everyone thinks search is typing keywords into a box. But that is going to change. The science of Web searching has reached a crucial stage in its development: for proof just Google 'Web search future'. The author reckons that, as the mechanics of search head into the deepest recesses of the IT system, it will steadily reduce our dependence on Google as a primary Web inquisitor, and make that box fade from our memories. The author proposes the idea of implicit search, where the computer analyses what users are doing, and then brings up relevant information. This would use search technologies to make the underlying IT work more for the user than the reverse.
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