Abstract

The Product Owner and Scrum Master are members of the Scrum Team, which play an essential role in Global Software Development. They must have some competencies that can overcome challenges in the global environment. This study aims to develop the competencies of these two roles and explore issues of global competencies. Researchers conducted a literature study to produce a list of competencies and in-depth interviews to explore the issues. Data processing uses content analysis and descriptive statistics. The author compiled questionnaires and generated three issues, then held a Focus Group Discussion for validation. Without reducing the nature of scrum, the consensus of experts had approved 31 competencies for the product owner while 34 for the scrum master. This research enriches scrum.org and has a global impact on improving Scrum and Global Software Development human capital and IT professionals.

Highlights

  • The globalization of the world economy in the 21st century has made Global Software Development (GSD) a trend in the software industries (Britto et al, 2014)

  • The consensus results show that to succeed in doing business in GSD, Product Owners and Scrum Masters must have additional competencies

  • The researchers have compiled and validated the proposed list of competencies to produce a list of final competencies that have undergone additions and subtractions to match the GSD context

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Summary

Introduction

The globalization of the world economy in the 21st century has made Global Software Development (GSD) a trend in the software industries (Britto et al, 2014). Agile Software Development (ASD) is widely used in GSD projects because it is a solution to overcome its challenges (Hidayati et al, 2020). Among various Agile methodologies, the authors chose Scrum in consideration of current trends. Based on the 14th Annual State of Agile Report in 2020, Scrum got the most votes (58%) as the most common Agile methodologies used by respondents’ organizations. It is followed by ScrumBan (10%), Other/Hybrid/ Multiple Methodologies (9%), and other methodologies (Scrum/XP hybrid, Kanban, Iterative Development, Lean Startup, XP) (Digital.ai Software Inc., 2020). Another study mentioned that Scrum is the best known for agile development (Gellweiler, 2019)

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