SCOR: Business Process Analysis and Supply Chain Performance in Building Materials Industry

Abstract

Companies engaged in manufacturing building materials such as nails have never measured supply chain performance. The Supply Chain Operations Reference (SCOR) is a supply chain method to evaluate the supply chain performance proposed by the Supply Chain Council (SCC). SCOR aims to analyze and evaluate the performance of the company’s supply chain. SCOR is divided into business processes using SCOR Thread Diagrams that describe business processes in a simple and systematic way to help analyze the company’s business processes and calculate supply chain performance measurements. The purpose of this study is to provide improvements to business processes and find out the current position of supply chain performance. The results obtained show that there are four performance metrics that are not achieved, namely delivery performance, perfect order fulfillment, order fulfillment lead time, and production flexibility. So, companies must make improvements to performance metrics that have not been achieved so that the company’s supply chain performance will be even better.