Scheduling coordination in a supply chain using advance demand information

Abstract

In an environment of mass customisation where demand information can be placed in advance with sequencing orders, the question of the best use of this information arises in a supply chain. This situation led the authors to analyse the efficiency of current mechanisms of scheduling coordination when suppliers’ processes are not completely reliable. Policies such as periodic replenishment or the kanban system, characterised by a replacement of the items to consume, cannot be exploited effectively with the current rules. This article presents and justifies new scheduling coordination rules allowing synchronous production in an unreliable environment. This new approach has been benchmarked in the automotive industry as an appropriate method to avoid stockouts and decrease the safety stock.