Abstract
The importance of the business systems is ever increasingly, as the new and innovative systems are being used by organizations to improve their competitiveness. Based on the literature review, this research identifies four factors that can impact the success of new business systems in Saudi enterprise. However, the role of culture also cannot be neglected in the Saudi firms which aim to improve their businesses systems. This research is proposing a conceptual model that describes the culture impact on the success of new business systems in Saudi enterprises related to collaboration and IT experience, and the characteristics related to IT systems: usefulness and efficiency.
Highlights
The level of competition and the complexity of the new business systems often mean that the organizations need to improve their efficiency and effectives
This research is proposing a conceptual model that describes the culture impact on the success of new business systems in Saudi enterprises related to collaboration and IT experience, and the characteristics related to IT systems: usefulness and efficiency
Based on the examining of the existing literature, we proposed a framework by describing the success of business systems in Saudi enterprises related to staff characteristics such as, collaboration and IT experience, and the characteristics related to IT systems such as, usefulness and efficiency
Summary
The level of competition and the complexity of the new business systems often mean that the organizations need to improve their efficiency and effectives. This research will investigate the important factors, and to determine the culture of Saudi and non-Saudi employee that how it will effect on the success of new Business systems. The Journal of Organizational Management Studies of the key issues in this regard is that this research is especially important as stakeholders, need to ensure that the culture of the organization is well under stood, especially in Saudi Context which is often problematic (Adlan and ten Have, 2012). The importance of the collaboration is critical to the way in which the employees can lead to the success of the organization, as organizations need to ensure that they are giving the best possible customer service (Worasinchai & Bechina, 2009). Considering the role of information systems and the way in which its usefulness to customers can be enhanced, is that useful information regarding customers' demands can be held onto computers, which can later be incorporated into business strategy (Mitsuhashi et al, 2008)
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