Abstract

Many studies confirm a collection of students satisfaction measurement. It represents the first level of Kirkpatrick model. This level is the basic one and used in a lot of companies, but some gaps and problems are discussed. The aim of the article is to show problematic aspects of student satisfaction measurement at Institute of Chemical Technology Prague. These aspects should be taken into account if the measurement is used as a source for changes or teachers evaluation. The article shows that received data are not representative and offers other methods to evaluation of education.

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