Satisfaction with Antiretroviral Therapy Services among People Living with HIV in Baglung District

Abstract

Introduction: Antiretroviral therapy is the key to control of HIV/AIDS. Patient satisfaction is one of the commonly used outcome measures of patient care. The objective of this study was to assess the satisfaction of antiretroviral therapy (ART) services among People Living with HIV (PLHIV) in Baglung, Nepal. Methods: A descriptive cross-sectional study design was used to carry out this study. The study population consisted of PLHIV attending an ART Centre in Baglung. Non-probability consecutive sampling technique was used to select 113 PLHIV. Validity ensured and pretested interview schedule with four point Likert scale formats for measuring satisfaction was used to collect data from the respondents from June to December 2019. Both descriptive and inferential statistics such as the chi-square test was used to examine the association of the level of satisfaction of ART services with selected variables. Results: Most (77%) of the respondents expressed satisfaction with ART service, reporting a satisfaction score of 43.12 ± 3.492. Notably, young adults were more satisfied with ART services (OR=0.652, p=0.355). No significant association of socio-demographic variables were found with level of satisfaction with ART services. Conclusion: The overall satisfaction level of PLHIV towards ART service was good in this study area. There was no association of socio-demographic factors with level of satisfaction of PLHIV with ART service.