Abstract
Objective. The aim of this study was to evaluate different aspects of job satisfaction among employees as well as to evaluate the overall job satisfaction in health care institutions of the primary health care level in Sumadija district. Methods. Employee satisfaction survey was conducted in 10 primary health facilities in Sumadija district. We conducted a one-day survey of 1273 employees, using a uniform, anonymous questionnaire developed by the Ministry of Health of the Republic of Serbia within the program of improvement of the quality of health care facilities. Results. The data we obtained show that a little less than a half of the employees in healthcare institutions of the Republic of Serbia were satisfied with the work they performed. The results of logistic regression showed that, among the factors examined, the following had a statistically significant impact on the assessment of job satisfaction: adequacy of work equipment, possibility of professional development, support by superiors, comparison of satisfaction of 5 years ago and now. Conclusion. Job-related experience and satisfaction of the employees indicate the need for placement of employee satisfaction as a priority in the process of improving the quality of the health care system.
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