Abstract

The COVID-19 pandemic has become one of the largest health, economic and social disasters in human history. In this context, there is a substantial increase in various emotional disorders such as anxiety, depression, use of psychotropic substances, loneliness, irritability, stress, insomnia, anger, emotional exhaustion, domestic violence, child abuse, among others. As a result of these problems, mental health professionals in Ecuador developed a protocol for Tele-assisted Mental Health care. The Universidad de Especialidades Espiritu Santo (UEES) welcomed the initiative and created the psychological help line. To describe the main symptoms that are related to depression, anxiety, burnout syndrome and caregiver syndrome registered in the psychological help line in the context of the COVID-19 pandemic in Ecuador A descriptive study was carried out, based on the information collected in the main database of the psychological helpline. Each of the interventions were recorded and all psychological care from the first month of operation of the psychological helpline (March 27 to April 27, 2020)

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