Rural Women Empowerment – Benchmarking Practices

Abstract

Benchmarking for Best practices has covered many industries during the last two decades. The scope of the business may vary, but the importance of best practices for women empowerment has been a common business objective and the capacity of organizations to implement best practices has become very important to achieve success in the long run. Therefore, the objective of this study is to identify the best practices in achieving organizational excellence among Women Empowerment organisations. The study is based on the critical success factors for organization excellence such as Strategic planning and control, organization process climate, organization excellence benchmarking, team effectiveness, employee morale, empowerment readiness, ethical work culture and customer satisfaction from the literature review. A total sample of 100 respondents of which 50 are employees from different levels in Rastriya Seva Samithi (RASS) and 50 respondents are women beneficiaries from women empowerment programmes conducted by RASS in Tirupati, Andhra Pradesh. The results of the study provide an insight to Women Empowerment organizations in Andhra Pradesh on the critical success factors that are appropriate to their needs in order to achieve organizational excellence.