Role of Tendering Process on Performance of Public Institutions: A Case Study of Nakuru County Government

Abstract

The purpose of the study was to determine the role of tendering process on performance of public institutions. The study was guided by the following specific objectives. To assess the role of transparency resulting from tendering process on the performance of public institutions, to establish the role of accountability resulting from tendering process on the performance of public institutions, to find out the role of quality resulting from tendering process on the performance of public institutions, to determine the role of lead time resulting from tendering process on the performance of public institution. A case study design was adopted for the study. The study targeted 43 procurement officers from 10 ministries in Nakuru County Headquarters. Census technique was applied. Questionnaires were used to collect data. Data analysis was done using descriptive and inferential statistics. The findings revealed that the level of transparency in the county government was good. They further revealed that transparency reduced corruption during tendering process hence resulting to enhanced performance in public institutions. Further the researcher found out that Public administration on tendering process leads to accountability during the tendering process and hence positive performance of public institutions. The research findings also revealed that high lead time variability due to tendering was a major reason for the institutions inability to achieve inventory goals and hence affecting the performance of public institutions negatively. Based on the findings, the researcher recommended that the organization employees to be more transparent in the tendering process, the organization puts in place measures to enhance transparency during the process and also to minimize lead time to enhance the speedy delivery in the organization and thus enhance overall organization performance of the organization. The researcher recommended a further research to be carried out on the role played of other alternative procurement methods on performance of public institutions. Further studies should be conducted on the critical success factors of tendering in public institutions.