Role of Servant Leadership via Emotional Intelligence, Grit, and Compassion on Job Performance

Abstract

Servant Leadership has emerged as a prominent leadership style that has been investigated and implemented in diverse settings. This study focuses on examining the role of servant leadership within the higher education institute of Quetta, Baluchistan. The purpose of this research is to assess the impact of servant leadership on job performance while considering the mediating role of grit, compassion, and emotional intelligence. The study employs a non-probability convenience sampling technique to gather data from 250 pairs of followers and leaders within the higher education institute. A survey was administered to collect the necessary data, which were subsequently analyzed using SPSS v26 and SMART PLS 4. The findings of the study reveal significant relationships and shed light on the mediating effects of three key constructs: grit, compassion, and emotional intelligence. The results indicate that servant leadership significantly influences job performance within the higher education context. Additionally, the study highlights the partially mediating role of grit, compassion, and emotional intelligence in the relationship between servant leadership and job performance. This research contributes to the understanding of leadership dynamics within the specific context of higher education in Quetta, Baluchistan. By emphasizing the importance of servant leadership in promoting job performance and identifying the underlying mechanisms through which servant leadership influences performance, this study offers valuable insights. The findings underscore the significance of fostering servant leadership qualities and cultivating grit, compassion, and emotional intelligence to enhance performance outcomes in educational institutions.