Exploring the Relationship Between Servant Leadership and Job Performance with Mediating Role of Emotional Intelligence and Moderating Role of Grit and Compassion

Abstract

This study delves into examining the impact of servant leadership on job performance within the realm of higher education institutions. The concept of servant leadership has garnered substantial attention from both practitioners and researchers due to its constructive influence on employee job performance. Within this investigation, we delve into unraveling the potential mediating impact of emotional intelligence and the potential moderating roles of grit and compassion in the intricate interplay between servant leadership and job performance. The data for this research was amassed from a sample size of 250 pairs of leaders and followers, utilizing a questionnaire adapted from prior scholarly works. The findings of our study illuminate a noteworthy and affirmative association between servant leadership and job performance, with emotional intelligence serving as an intermediary factor. Furthermore, our inquiry reveals that both grit and compassion exhibit a modulating function within the connection between servant leadership and job performance. These research outcomes hold significance for the advancement of leadership practices, augmenting job performance levels, and cultivating a deeper comprehension of the pivotal roles of emotional intelligence, grit, and compassion.