Abstract

Indonesia has an important role in the world's palm oil industry. One way of efficiency in business processes of the company is to make the implementation of Enterprise Resource Planning (ERP), which aims to increase the productivity and effectiveness. Palm oil plantation companies implementing ERP hope that it will provide great benefits in operational performance, but the performance has not been measure yet that ERP has been performed. Organizational Trust and Transformational Leadership are needed to get the ERP performed in the organization. The Mobility Strategy surely can be the leap that can moderating the effect of ERP performance to the Operational Performance.

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