Abstract
There is an examination of the role of knowledge management (KM) in firm behaviour and performance. The following literature review also provides insights for managers and policymakers on the importance of implementing effective KM practices to enhance firm performance. The previous literature for this study finds that effective KM practices positively impact several aspects of firm performance, including innovation, productivity, and profitability. Additionally, it shows that the impact of KM on performance is stronger in firms with a culture that values and encourages knowledge sharing and collaboration. Overall, this review contributes to the existing literature on KM and firm performance by providing empirical evidence of the positive impact of KM on both financial and innovation performance. It also highlights the importance of considering the level of KM implementation, the extent of KM practices, OL, and OC when examining the relationship between KM and firm performance.
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