Abstract

The article analyzes the problems of robotization of business processes in the field of housing utilities of Russia in the formation of the digital economy. It identifies ways of integrating the main types of information management systems for analyzing and evaluating the economic efficiency of such a digital transformation. The possibility of using the digital process model for making sound economic decisions on the robotization of business processes in HCS is considered.

Highlights

  • 1.1 A Subsection SampleThe economic mechanism that has emerged today in the sphere of housing and communal services (HCS) does not ensure the effective and reliable operation of utilities, their timely modernization and satisfaction of the growing demands of consumers

  • “digitalization”, which has embraced all spheres of economic activity, is seriously changing the economic mechanism in the management of HCS

  • If the past few decades, the development occurred under the trend of automation of projects and business processes, it is actual partial or complete exclusion from the control chain of processes executed by man

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Summary

Introduction

1.1 A Subsection SampleThe economic mechanism that has emerged today in the sphere of housing and communal services (HCS) does not ensure the effective and reliable operation of utilities, their timely modernization and satisfaction of the growing demands of consumers. It is known that automation and robotization of business using various information systems [3-5] at HCS enterprises occurs when business processes of projects are formalized and logically aligned.

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