Roadmap for ERP Evaluation and Selection

Abstract

The first steps for introducing an ERP solution to a small or medium sized company are essential for implementation success or failure. In this paper a structured approach to ERP evaluation and selection is proposed. The developed roadmap for ERP selection combines quality management specific approaches to the mains authors’ practical experience in the selection and implementation of business related software. This methodology is based on the “keep it simple” principle whilestill addressing multiple relevant dimensions and criteria in the selection process.It is mainly practice oriented focusing on the ease of adoption and use of SME's, its main target beingcompany representativesresponsible for leading the selection process.Empirical evidence form a mid-sized distribution company is provided in order to illustrate how the proposed approach is applied in practice.