Rôle des routines et de leurs artefacts dans l’articulation entre standardisation et flexibilité : proposition d’un cadre conceptuel intégrateur

Abstract

This article aims to introduce a conceptual framework to account for the interplay between standardization and flexibility within organizational contexts. This framework focuses on this interplay through the perspective of organizational routines and their artifacts. It allows to make connections between various contributions that were so far relatively independent. We stress how the concepts of inscription and affordance are useful to consider how artifacts are intricately woven into the social fabric of their design and usage contexts, without neglecting their material forms.