RISK MEASUREMENT AND EVALUATION IN RFI AND RFP PROCESSES AT BULGARIAN MOBILE NETWORK OPERATORS

Abstract

The present paper regards some possible approaches for measurement and evaluation of the risk in the “Request for Information” (RFI) and “Request for Proposal” (RFP) processes in the supply chain of Bulgarian mobile ntework operators. These approaches include measurement and calculations of the risk based on the use of risk calculation equation and questionnaire surveys and follow-up score cards. The risk calculation equation proposed in the paper assumes that each risk event or risk action “m” can be regarded as a function of the likelihood of occurrence, the consequences, and the imminence in regard to the time horizon for the occurrence of the very same risk event or risk action “m”. Apart from these components, the risk equation employed also considers the space in which the risk occurs and develops, as well as the extent of the actions taken to prevent and mitigate risk at a certain organizational level. The data collected from the questionnaire surveys and score cards are being processed and turned into a specific set of numeric coefficients that represent the contribution and value of the separate risk components. Methods for defining the thresholds for acceptance of the levels of the risks are also suggested. The paper also discusses several more specific problems in the application of risk measurement and evaluation of the RFI and RFP processes in the supply chain of Bulgarian mobile network operators, such as the use of risk evaluation for the point of time when the forecasts of the major indicators of the RFI and RFP processes suggest a major future decline.