Risk management in nursing care for severe maxillofacial trauma

Abstract

Objective To analyze the effect of applying risk management in nursing care for severe maxillofacial trauma. Methods 252 patients with severe maxillofacial trauma treated at our hospital From February, 2014 to August, 2016 were selected as observation objects. The staff of our department actively studied the relevant laws and regulations, strengthened ideological education, trained the nurses' professional skills, and made strict examination system. From June, 2015, after nursing risk management, 126 cases were set as an observation group. May, 2015, before nursing risk management, 126 patients were set as a control group. The nursing quality and paients' complaints were compared between these two groups. Results 1.59% patients (2/126) complained, 0.79% (1/126 ) patients had accidents, and 97.62% (123/126) were satisfied after the management, which were better than those before the management. After the management, the scores of operating proficiency, writing instruments, and service attitude were (92.87±6.31), (91.94±6.23), and (98.63±7.02), which were significantly better than those before the management. After the management, the scores of the nurses’ communication skill, responsibility, and ability responding to emergency situations were (96.77±6.17), (91.94±6.52), and (92.41±6.72), which were better than those before the management. Conclusion Applying nursing risk management in nursing care for severe maxillofacial trauma not only can effectively reduce the accident cases and improve the patients’ satisfaction, but also can improve the nurses' communication skill and ability responding to emergency situations and is safe. Key words: Nursing risk management; Jaw; Severe trauma; Nursing care; Application