Abstract

Hospitals are traditionally slow to adopt new information systems (IS). However, health care funders and regulators are demanding greater use of IS as part of the solution to chronic problems with patient safety and access to medical records. One technology offering benefits in these areas is Radio Frequency Identification (RFID). Pilot systems have demonstrated the feasibility of a wide range of hospital applications, but few have been fully implemented. This chapter investigates the factors that have restricted the adoption of RFID technology in hospitals. It draws on related work on the adoption of IS generally, published case studies of RFID pilots, and interviews with clinicians, IS staff and RFID vendors operating in New Zealand (NZ) hospitals. The chapter concludes with an analysis of the key differences between RFID and other IS, and which RFID applications have the greatest chance of successful implementation in hospitals.

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