"Revisiting information retrieval tasks with user behavior models" by Yiqun Liu and Jiaxin Mao with Martin Vesely as coordinator

Abstract

Analyzing and modeling user behavior in the Information Retrieval (IR) process is important for IR research. In this paper, we propose a new research schema in IR research. In this schema, we first investigate humans' cognitive process when completing a specific IR task and build cognitive models for that task. The findings in the investigation and the proposed cognitive models are then utilized to improve machines' performance in the IR task. Through this research schema, we revisit three IR tasks. In the first study, we carefully analyze users' clicking behavior in mobile search and propose a mobile click model to extract relevance feedback from the mobile search logs. In the second study, we conduct an eye-tracking study to investigate how human assessors read a document during relevance judgment task and adopt the findings in building a novel retrieval model that can better approximate humans' relevance judgment. In the last study, we conduct another eye-tracking study to investigate humans' reading behavior when completing the reading comprehension task. We build a prediction model for user attention and leverage the predicted attention signals to improve the machine reading comprehension model. By successfully adopting this research schema to three different IR tasks, we demonstrate its effectiveness and generalizability.