Abstract
This chapter is designed to review the research related to quality of work life (QWL) programs. There are many QWL programs. We discuss some of them in terms of two major categories: QWL programs that affect work-related role identities and QWL programs that impact non-work identities. QWL programs related to work life are further categorized into four major groups: programs related to the work environment, programs related to job facets, programs related to management/supervisory duties and responsibilities, and programs related to corporate policies dealing with employee pay and promotion. QWL programs that promote non-work role identities and need satisfaction are grouped in three categories. The first is alternative work arrangements, the second is components of employee’s compensation package, and the third is ancillary programs. We explain the effectiveness of these QWL program in terms of overall employees’ well-being or quality of life (QOL).
Published Version
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