Abstract
I'm beginning to feel technologically illiterate. When I see younger staff using wireless devices to access databases, update information, schedule appointments, and send messages to colleagues, I have no idea how they do so much electronically. Any suggestions? Has the information age left you behind? If you were educated before 1990 you've been challenged-and probably frustrated-by rapidly evolving technology. Few older pharmacists have had formal training in using new technology, and many have taught themselves by trial and error. This is a problem in all fields. One small study found that among senior clinicians using computers, only 36% received formal course training.1 Recognizing that their senior staff risked technological illiteracy, corporate entities have addressed this problem with "reverse mentoring" programs-a rare approach in health care-but one that can propel career development.
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