Revenue Analysis of Travel Agent in Palangka Raya City at the Time of Covid-19 Pandemic

Abstract

This study aims purpose of this study is to quantify and evaluate how the Covid-19 epidemic has affected the revenue generated by travel-related transportation services in Palangka Raya City. A qualitative descriptive technique is used in the research procedure. This study uses the Community as its analytical unit. Observational methods, interviews, and questionnaires were utilized to collect primary data for this study on travel services in Palangka Raya City for 30 populations who served as samples. Using the program SPSS 25, a non-parametric technique was used to examine the data that had been gathered. The study's findings show that the number of travelers significantly affects the revenue earned by travel service companies. Tariffs have a negative and negligible effect on the revenue of travel service providers. The revenue of travel service providers in Palangka Raya is significantly impacted by operational costs.