Reuse Intention Associated with the Selection Factors and Satisfaction: Focused on Spine Specialty Hospitals in Korea

Abstract

In this study, we investigated the reuse intention of inpatients with spine diseases in a spine specialty hospital with regard to the factors they considered important when selecting a hospital and the satisfaction with using the hospital after hospitalization. Of the subjects, 242 respondents (80.7%) stated they had intention to reuse the spine specialty hospital, while 58 respondents (19.3%) said they had no intention. The results of the multiple logistic regression analysis showed that the significant factors in the importance of hospital selection with regard to reuse intention were hospital facility (OR=0.622) and geographic accessibility (OR=0.622), and the significant factors in the satisfaction with using hospital were hospital facility (OR=0.658) and hospital environment (OR=1.381). It was found that hospital facility and geographic accessibility were major factors associated with hospital selection for inpatients in the spine specialty hospital without reuse intention, and that inpatients in the spine specialty hospital with reuse intention were satisfied with hospital environment, although they were not satisfied with hospital facility.