Resulting effects in the evaluation of innovative technology implementation by hotel organisations

Tatiana Levchenko,Olga Drozd,Svetlana Arutyunyan,S Roshchupkin

doi:10.1051/shsconf/202111006003

Tatiana Levchenko, Olga Drozd + Show 2 more

Open Access

https://doi.org/10.1051/shsconf/202111006003

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Abstract

The article describes the problem of the reflection of resulting effects in the innovative activity of hotel organisations. Despite the special attention and interest in the issue under discussion, a unified approach to the category of “resulting effects” of innovative technology application regarding hotel organisations has not been developed in the research community so far that would take into account the specific characteristics of their activities. A number of existing definitions limit innovative activity to a set of actions for the development and implementation of technologically new services without considering the effects of carrying out innovative processes, the ability to maintain a certain level of innovative activity and availability of a resource complex. The content of resulting effects is described based on the group of indicators. The authors build the stochastic graph of indicators of resulting effects in the innovative processes of hotel organisations. The proposed technique was tested in ten hotel organisations of the resort city of Sochi.

Highlights

Sochi State University, Department of Tourism and Service, Chair of Hotel and Restaurant Business, Sochi, Russian Federation
Russian tourism industries will be provided with the conditions in 2021 which are similar to protective measures; the reason is that the largest resorts imposed an “embargo” on the export of their tourism services closing the borders
One of the directions to apply the innovative technologies in the income management of hotel organisations is the determination of the resulting effects (RE) arising from the intensification of innovation processes, including innovative potential (IP), innovation sustainability (IS) and the intensity of innovative activity (IA)

Summary

Introduction

One of the directions to apply the innovative technologies in the income management of hotel organisations is the determination of the resulting effects (RE) arising from the intensification of innovation processes, including innovative potential (IP), innovation sustainability (IS) and the intensity of innovative activity (IA). To study the mutual influence of elements of innovation processes of hotel organisations with the resulting effects from the implementation of innovation processes, the authors choose the technique of stochastic factor analysis.

Results

Conclusion